Practice Exam

1. Active listening is ______________.





2. A client comes into a session with a coach and is telling the coach how excited they are about their new job. But their voice is quiet and sad sounding and their word choice doesn’t sound excited. What should the coach do?





3. Which is an example of an open-ended question?





4. What approach is OSKAR related to?





5. When a client is discussing an issue but the coach suspects that there is more to the issue than the client is saying, what should the coach do?





6. What of the following is NOT a listening technique?





7. A coach should _________ a client’s views, beliefs, and perceptions to build trust.





8. Paying attention to body language, tone, pitch, and volume in coaching is ________.





9. ________________ type of language should be used with clients.





10. _________________ help clients understand concepts with greater depth and sophistication?






Grade Exam